Return Policy

At NovaTekDeals, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you’re not fully satisfied, our return policy makes it easy to process returns and receive a refund.

Eligibility for Returns

• Returns are accepted within 30 days of the purchase date.

• Items must be unused, in original packaging, and in the same condition as received.

• Proof of purchase, such as an order number or receipt, is required.

How to Initiate a Return

1. Contact Us: Email our customer support team at support@novatekdeals.com with your order details.

2. Receive Instructions: Our team will provide you with return instructions and any necessary shipping information.

3. Ship the Item: Pack your item securely and send it back as instructed.

Refunds

Once your return is received and inspected, we will notify you about the approval status of your refund. Approved refunds are processed back to your original payment method within 5-7 business days.

Exchanges

We currently do not offer direct exchanges. To exchange an item, simply return it and place a new order.

Contact Us
If you have any questions about your return or need assistance, please reach out to our support team. We’re here to help ensure a smooth return experience.